FREE SHIPPING FOR ORDERS OVER $50 NZ WIDE

Shipping policy

Shipping

We ship Monday to Friday. Please allow 1-2 working days for your order to be processed, we do aim for your order to be with the courier within 24-48 hours. Any orders placed on weekends or public holidays will be sent out the next business day.

  • If your order has any pre-order products in it, we will send your full order once all products are ready to be sent, we will not send it individually.
  • You will receive a tracking email from gosweetspot once your order has been dispatched.

New Zealand

We offer FREE tracked shipping on orders over $49 within New Zealand.

Below $49.00 we charge a flat shipping fee of $6.00.

Delays may occur during New Zealand public holidays + long weekends.

All items are tracked with ATL (Authority to Leave), if you would like to have it signed for instead, please let us know.


Once your order has been shipped you will receive a tracking number and a signature is required upon delivery, if no one is there to sign for the parcel it will be taken to the local post office. Please keep in mind some deliveries can be delayed due to circumstances we can not control. On average shipping within NZ takes up to 3 business days. Deliveries to some rural areas can take up to five business days within New Zealand.

International

Due to COVID, please expect delays in international orders.

Do not forget to change to your local currency.

You have two options. (1) Standard New Zealand Post tracked shipping without a signature, or (2) DHL express shipping which is tracked and required signature upon receipt.

We do not take responsibility of any local customs costs and taxes that may apply in your country. 

Australia

Standard New Zealand Post, is tracked, but no signature required. Usually it takes between 3-10 business days, please expect delays due to COVID. This shipping method costs NZ$15.

DHL Express, is tracked shipping and requires a signature upon receipt.Usually it takes between 3-5 business days, please expect delays due to COVID. This shipping method costs NZ$30.

Asia Pacific

Standard New Zealand Post, is tracked, but no signature required. Expect delays due to COVID. This shipping method costs NZ$25.

DHL Express, is tracked shipping and requires a signature upon receipt.This shipping method is faster than the standard one but please expect delays due to COVID. This shipping method costs NZ$50.

Rest of the world

We have ceased to ship to other regions of the world at this point in time. Please consider buying locally made for the environment and local small businesses. If you do want to buy from us please contact us directly via email hello@brontebody.com Thanks a lot for understanding.


 

Returns and Refunds

See our refund policy here.